Neil Sethi
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Health Informatics

Custom EMR System

10x

User Growth

8 mo

Time to Profitability

2→6

Clinic Expansion

What?

I built a custom electronic medical record system specifically designed for spine care, enabling detailed tracking of patient outcomes and optimizing clinical workflows.

Why?

Existing EMR systems couldn't support the specialized needs of our spine care practice or provide the detailed analytics required to demonstrate treatment effectiveness.

So What?

The implementation of this custom EMR supported 10x user growth, helped achieve profitability within 8 months, and facilitated expansion from 2 to 6 clinics.

Project Overview

At SpineZone Medical Fitness, I led the development of a purpose-built electronic medical record system that facilitated detailed analysis of patient progress and outcomes. This bespoke EMR was designed specifically to meet the unique needs of our specialized physical therapy practice.

Challenges

  • Existing EMR systems lacked support for our specialized treatment protocols

  • Need for detailed outcome tracking to demonstrate effectiveness

  • Requirement for seamless integration with our online therapy platform

  • Supporting rapid business growth with scalable technology

Solution

Specialized Treatment Protocols

Designed EMR around spine-specific care pathways

Outcome Tracking

Implemented comprehensive measurement of pain reduction and functional improvement

Platform Integration

Seamlessly connected in-person and online care documentation

Scalable Architecture

Built to support rapid business growth across multiple locations

Results

  • Supported 10x user growth

  • Helped achieve profitability within 8 months

  • Facilitated expansion from 2 to 6 clinics

  • Enabled detailed outcome reporting to healthcare partners

Key Learnings

This project highlighted the value of purpose-built technology solutions in healthcare. By creating an EMR system tailored to our specific needs, we were able to capture and analyze data in ways that off-the-shelf solutions couldn't accommodate, ultimately supporting both clinical excellence and business growth.

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